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CONSUMER SERVICE:

Timm, Paul R.

CONSUMER SERVICE: Career success through customer loyalty. Timm, Paul R. - 5th ed. - Boston Prentice Hall 2011 - xii,226:pgs - CONSUMER SERVICE: .

Includes bibliographical references and index.

ISBN: 0135063973

LC Class. No.: HF5415.5.T51 2010 / 6448

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