TY  - BOOK
AU  - Paul R. Timm
TI  - Customer Service: Career source Through Cucstore Loyalty
SN  - 0135063973
AV  - HF5415.5 .T51 2010 6448
PY  - 2011///
CY  - Boston
PB  - Pearson
N1  - Includes bibliographical, references and index
ER  -