TY - BOOK AU - Disanza, James R. AU - Nancy J. Legge TI - Business and Professional Communication: Plans,Processes, and Performance SN - 0205453554 AV - HF5718.D59 2005 6344 PY - 2005/// CY - Boston PB - Pearson KW - 1. Business communication 2.Communication in organizations N1 - Includes bibliographical references and index ER -