TY  - BOOK
AU  - Shockley-Zalabak, Pamela 
TI  - Fundamentals of organizational communication : knowledge, sentitivity, skills, values 
SN  - 0801332036
AV  - HD30.3 .S55 1998 10514
PY  - 1999///
CY  - New York 
PB  - Longman 
KW  - communication in organizations
N1  - Includes bibliographical references and index
ER  -