TY - BOOK AU - Smallwood, Robert F. TI - Managing Electronic Records: Methods, Best Practices and Technologies SN - 9781118218297 AV - Z 974.4 .S63 2013 14245 PY - 2013/// CY - U.S.A PB - John Wiley & Sons KW - Electronic records N1 - Includes bibliographical references and index ER -