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	1.	Customer service Skills for success Robert w. lucas by Robert w. lucas Edition: Fourth edition Publication details: American new york McGraw-Hill companies 2009 Availability: Items available for loan: University of Embu (1)Call number: HF5415.5.L83 2009. Found in Open Library: Place hold Add to cart (remove)
	2.	Customer service:skills for success by Robert,Lucas.w Edition: 4th edition Publication details: New York Mc Graw-hill 2009 Availability: Items available for loan: University of Embu (1)Call number: HF 5415.5 .L83 2009. Found in Open Library: Place hold Add to cart (remove)
	3.	Customer service Skills for success Lucas,Robert W. by Lucas,Robert W Series: Customer service Edition: 4th ed. Publication details: U.S.A McGraw-Hill Companies, Inc. 2009 Availability: Items available for loan: University of Embu (1)Call number: HF 5415.5.L83 2009. Found in Open Library: Place hold Add to cart (remove)

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